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In Movies Blogs
Bucky’s scratched DVDs blow it again, for the last time
 
By Andy Tarnoff RSS Feed
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What is a blog?  For us it is a short blurb that we write when the mood strikes us.  It can be first person, funny or informative. In short, a blog is whatever we want it to be. Published Dec. 28, 2007 at 11:04 p.m.
Tags: bucky's, dvd, ocean's 12, blockbuster

Against my better judgment, I gave Bucky's Super Video, 1601 E. Oklahoma Ave., one last chance tonight. As much as I strive to give my business to the little guys and not the Blockbusters of the world, I've rented no fewer than five scratched or otherwise defective DVDs from this local video store in the last few years.

Tonight it was "Ocean's 12," and 20 minutes into the movie, the DVD began skipping, stalling and freezing up. If it wasn't almost 11 p.m., I'd take it back and ask for another copy. But it's a little late, literally and figuratively speaking.

Pretty much every other DVD we rent from Bucky's is defective these days. The last time, my wife returned the movie and complained to the manager. She asked him if they check their products. He said there's no way they could do that. She asked if they guarantee their products or if she could have a refund, and he said no.

For a while, we gave up on Bucky's and instead used Blockbuster for our rentals. Then tonight, we gave it one more try. And tomorrow we'll officially cancel our membership to a manager we anticipate will be indifferent.

We really do want to keep the indie video stores in business, but when their products doesn't measure up, time after time, what are we supposed to do? Tonight was supposed to be movie night. Instead, it was another exercise in DVD frustration.

9 comments about this article.
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Recent Talkbacks ...
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klimt89 I am an employee at Bucky's Super Video and I just wanted to state that it is ...
angelich I think it's nice that you want to try a local store versus a big company, but ...
CoolerKing It's true, Bucky's has customer service issues they need work out. My final ...
Another Bayviewer I always use the little place on the corner of KK and Fulton in Bayview. It's ...
Re: JKranky And this comes from someone with the last name of "Kranky" ?!


Show me the other 4 Talkbacks

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